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Security in Virtual Workspaces (Citrix)

Virtual workspaces are a great tool for businesses. They allow remote access to company networks so that employees can use tools while out of the office. But how do you know that your virtual workspace is secure? How can you best protect your data? Citrix has a proven track record of security and ease of access for those who want to take their companies to the future.

How poor security can fail you
Virtual workspaces are an incredibly convenient tool, and they actually provide an added layer of security. While in the office it’s possible to keep an eye on your important data and files, making sure that your information is protected from people who will abuse it, the equation gets more complicated once you incorporate remote access. Employees might not use acceptable antiviral software, or they might not take proper precautions to protect their device. This could result in you losing sensitive data.

How Citrix works
Citrix is a software that takes every precaution when dealing with your information to keep you as secure as possible. It works by taking information from virtual workspaces and sending it to the Citrix cloud. From the cloud, it’s transferred to Citrix’s Technology Solution which includes secure netscalers, delivery controllers, and data storage. You are able to monitor use of your virtual workspaces with this tool, as well as run analytics and automate certain processes. Citrix uses strong data separation policies to best protect your sensitive information.

In this day and age where data leaks happen frequently and clients worry for their information’s safety, it is vital to take every step possible to make sure that you, and those that work with you, are protected. Constant security can sometimes be a headache, but with virtual workspaces through Citrix, it’s simple. Only using virtual workspaces that are secured by the best technology, and making sure to reinforce information security with employees will go a long way towards protecting your information. Citrix is a great, easy to use tool that can help you do just that, and it might just be the solution you’ve been looking for.

Growth spurs addition of Alan D. Watson to the Accordant executive leadership team

Accordant Technology CEO Tim Tyler has announced the appointment of a nationally-recognized IT executive to Accordant’s executive leadership. Alan D. Watson, Accordant’s newly announced President was previously Executive Vice President and Chief Information Officer of ChanceLight Behavioral Health, Therapy & Education, a Citrix Innovation Award Winner. Citrix awarded his previous work for collaboration, networking and virtualization to provide customized learning resources in a secure, regulatory compliant environment.

“We’re thrilled to welcome Alan to our team, as Alan’s real-world experience with the challenges of enterprise technology will bring direct benefit to our clients,” says Tyler. “Alan’s proven track record is compelling. As Accordant is growing and maturing, he’s both a vital and timely addition to our team.”

Watson speaks on behalf of Citrix at Executive Insights and national conferences. “In serving previous firms as CIO, I understand the challenges of the enterprise,” says Watson. “I’m eager to bring that perspective to help ensure Accordant clients end-user experiences are optimized.” Watson’s background includes a proven consulting track record in the highly regulated environments of healthcare and financial sectors.

Accordant has been recognized as experts in virtualization, application delivery and mobility for firms throughout the southeast. Accordant’s commitment to seamless end-user experiences has produced such outstanding outcomes that Accordant finds itself expanding into additional markets due to client demand. The addition of Watson as President affords Accordant further leadership scalability to address those demands.

Accordant Technology is changing the way businesses leverage technology by focusing on the user experience and business outcomes. Accordant delivers secure virtual workspaces and cloud-based solutions with a commitment to providing 5 Star user experiences tailored to clients’ objectives.

Accordant application virtualization and hosting consultants and engineers use industry leading products and best practices to ensure seamless end user experiences. Strategically, Accordant stands at the crossroads of leadership, business and technology. We are committed to ensuring clients, users, partners and employees experience the best of all three.

Tami Orrange


Accordant Technology Partners with ExtraHop to Accelerate Digital Enterprise Initiatives


New Channel Partnership Brings Enterprises Comprehensive IT Visibility to Improve IT Performance and User Experience

BRENTWOOD, Tenn. — May 24, 2017 — Accordant Technology, a trusted IT solutions provider, today announced the addition of ExtraHop to its solutions portfolio. ExtraHop delivers an analytics-first approach, layered with machine learning, that provides real-time visibility into the performance, availability, and security of every IT system, from the datacenter to the cloud to the edge. Through the new partnership, customers get the real-time situational insight they need for proactive, data-driven operations, as well as the support of a trusted partner with deep domain expertise.

Businesses across every vertical increasingly rely on information technology to support operations and customer experiences. But as the volume and speed of digital interactions increases, so too does the complexity of the applications and infrastructure that deliver them. Real-time visibility into IT performance and security — and its impact on digital experience — is now critical to both IT and business operations.

With ExtraHop and Accordant, businesses can take a data-driven approach to ensuring digital experience. The ExtraHop platform delivers an industry-leading, analytics-first approach supported by machine learning that delivers real-time visibility into the performance, availability, and security of every IT system. When partnered with deep expertise in application delivery and user experience from Accordant, customers can be more proactive, secure, and achieve better alignment between IT performance and business goals.

“At Accordant, we know how profoundly IT performance can impact business outcomes, and we strive to deliver to our customers leading-edge, customized solutions that equip them to understand and manage both applications and user experience,” said Tim Tyler, President and Founder of Accordant Technology. “By partnering with ExtraHop, we can now offer our customers powerful IT insights so they can better understand and manage their IT operations, reduce costs, and make data-driven decisions that align with their business goals.”

“Accordant approaches IT solutions from a unique perspective by starting with the outcome of a customer’s digital experience and working from there to build the hosted infrastructure and management technology to support that experience,” said Todd Fraser, VP of North America Sales at ExtraHop. “Our new partnership brings together Accordant’s user experience-centric approach with the real-time visibility ExtraHop delivers into that experience, allowing customers to be more proactive in improving IT operations in support of digital business.

About Accordant Technology
Accordant Technology is an innovative and rapidly growing IT consulting firm located in Brentwood, Tennessee. Focused on Virtualization, Application Delivery, Mobility, and Hosting, Accordant provides clients with best-of-breed technologies and the ability to apply them to their individual business models. For more information, visit https://accordanttechnology.com or call (615) 800-8024.

Accordant Contact:
Tami Orrange

About ExtraHop
ExtraHop makes data-driven IT a reality. By applying real-time analytics and machine learning to all digital interactions, ExtraHop delivers instant and unbiased insights. IT leaders turn to ExtraHop first to help them make faster, better-informed decisions that improve performance, security, and digital experience. Just ask the hundreds of global ExtraHop customers, including Sony, Lockheed Martin, Microsoft, Adobe, and Google. To experience the power of ExtraHop, explore our interactive online demo. Connect with us on Twitter, LinkedIn, and Facebook.

ExtraHop Contact:
Rachel Pepple


Kicking Off 2017

Dear valued partner:

Happy New Year! I would like to kick this new year with a sincere thank you for your continued business and partnership. It’s due to our customers and partners Accordant experienced record growth in 2016. This growth wasn’t just focused on revenue or team size but included our operational excellence, engineering capabilities and a more disciplined and effective project delivery process. What comes from all of this growth internally? The ability to provide a better customer experience, a 5 Star user experience. #5StarUX

We will continue our mission in 2017 to provide first class, secure virtual workspaces and cloud solutions based on 3 core values and differentiators:

  1. Business Relevance:  Our goal is to fully understand business initiatives and solve problems- also to understand how our customers make and spend money. Our result will to assist in increasing revenue and decreasing costs for our customers.
  1. Transparency:  It is our goal to keep our customers and our partners involved, active and provide real-time visibility to Accordant processes. We believe this drives results and keeps every stakeholder informed.
  1. Transition:  Our goal is to finish for you, our customer. It is important documentation and knowledge transfer occurs after every project. We want to ensure and validate what you purchased and implemented actually meets or exceeds the objectives identified by our Business Relevance.

Certainly, you have and will continue to hear from every member of the Accordant team. You will enjoy the benefit of tools that enable you to provide your end user with a 5 Star User Experience. We believe the stack we currently represent; Citrix, Carbon Black, UCS, Tintri, and Green Cloud Technologies, offers the best of breed solutions that do just that. To continue to align with this methodology we have added another very key partner and component to help us drive that mission.

We are excited to announce that we are strategic partners with Nutanix to bring you an enterprise Cloud platform by combining the traditional 3 tiered architectures into one single software-defined platform.

As we continue to focus on first class secure virtual workspaces, we will also continue to provide strategy for your cloud enablement and cloud readiness. The industry is truly driving to the convergence of things to single, flexible and secure workspaces that can be accessed anywhere. We intend to lead the charge, delivering the message and the solutions that enable this and we will make it successful for you.

We look forward to interaction this year to discuss how we may continue to provide value. Thank you again for the relationship and business we enjoy together. We look forward to growing with you in 2017 and many years to come.


Tim Tyler
President, Accordant Technology, Inc.


When all is said and done, every Accordant project should have some sort of closing procedure. This means ensuring that there is an official conclusion and the business operations have been enhanced through the implementation. This is a process of tying up loose ends and transferring knowledge and enabling your team to take control. It is a phase that validates that the solution purchased, works and meets the clients need. We call this process Transition at Accordant.

Our number one goal for any engagement is to implement a solution that performs as intended supporting identified use cases and drives Business Relevance. Simply—We help our clients operationalize IT by collaborating and using technology to optimize the processes necessary to meet business objectives.

Operationalize — it’s something that has concrete, measurable impact on our client’s business.  Transition provides confirmation that the criteria for customer acceptance has been met and identifies any outstanding business activities, risks and issues have been addressed.  Transition validates that business relevance has been applied by the technology!

At Accordant, Transition is a core value and the final component of our focus. Our team is committed to finishing our projects and sharing our knowledge. We believe that focus on Transition is a critical element of the 5 Star User Experience you have come to expect from our team.



While transparency is most often seen in the realm of social responsibility and compliance, its real benefit is when it’s seen as a business priority. So what does Accordant mean by Transparency? It is about information.  It is about the organization being upfront about the actions it takes, and working in collaboration with customers and partners; and validating whether those actions are consistent with its values. At Accordant, we embrace Transparency because we know that our customers are more confident when they feel they’ve been engaged and made a part of the process. We are open, honest and accountable.

As a team, we believe that Accordant is meant not only to grow a community of people interested in the business virtualization and cloud solutions that we offer but to serve that community in a responsible manner.

At Accordant, Transparency is a core value and at the root of our focus. Our team is committed to communicating and involving our clients in the process. We believe that focus on Transparency is a critical component of the 5 Star User Experience you have come to expect from our team.

Happy Holidays!

Money—Is this what’s on your company’s list?


On every company’s Christmas list we think there would be increased revenue and decreased costs.   A partner needs to be able to impact either or both of these outcomes.   So how does money move?    We all know that to make money, we have to spend money.  It only moves 2 ways – in, or out.  As the pace and complexity of today’s business increases, a partner must rise to the challenge and support clients in the endeavor.  At Accordant we want to truly understand how your business works, know how you make money, and as importantly, what costs you money.  We strive to be a strategic partner that supports helping clients increase revenue and reduce costs.  This is Business Relevance.

As a team, we will identify and implement solutions to help achieve success. Does your “partner” even know what your business is or does?  Do they even know what your mission or objectives are?  Do they know how their technology impacts your business?

accordant-sphere-star-03At Accordant, Business Relevance is a core value and at the root of our focus. Our team is committed to knowing how your money moves. We believe that focus on Business Relevance is a critical component of the 5 Star User Experience you have come to expect from our team.

It’s a Mind-set, an attitude—EXTREME OWNERSHIP


In Simon Sinek’s best selling book, Starting with Why, the mantra is “People don’t buy what you do; they buy why you do it.” Sinek insist that instead of asking “WHAT should we do to compete?” companies must ask, “WHY did we start doing WHAT we ́re doing in the first place, and WHAT can we do to bring our cause to life considering all the technologies and market opportunities available today?” The answers to these questions create Sinek’s Golden Circle– – a WHY is just a belief…HOWs are the actions you take to realize that belief…WHATs are the results of those actions – everything you say and do. At Accordant, we know our Golden Circle and everyone believes in the “why,” understands the “why,” then pursues the “what.” We also know that everyone is a leader. Leadership doesn’t just flow down, but up as well. We must take ownership of everything in our world. That’s what Extreme Ownership is all about…everyone owns it all.


Extreme Ownership is a mind-set, an attitude and one of Accordant’s core values. We believe that focus on Extreme Ownership is a critical component of the 5 Star User Experience you have come to expect from our team.

Thanksgiving Partnership


This Thanksgiving we would like to take the opportunity to thank all of our customers, users, technology partners and employees.   It is our appreciation of these partnerships that keeps us focused on delivering first class secure virtual works spaces and cloud solutions with a 5 Star User Experience.

We value your business and appreciate your confidence in us as well as our Best of Breed Technology Partners—Citrix, Tintri, Carbon Black, Green Cloud and Nutanix.

During this holiday season we will be sharing Accordant’s core values with you. Thanks to your feedback and communication in this marketplace, we have identified our core values and are confident that it is our commitment to these values, which enables us to deliver an unparalleled user experience for you, our partner.  We truly believe that focusing on these areas has created the 5 Star User Experience you have come to expect from our team.

accordant-sphere-star-01Creating partnerships will help us maintain the focus we need to make good decisions and harness the power and commitment we need to weather volatile times. Partnering represents our “capacity to anticipate what customers need even before they know they need it.”

(Results-Based Leadership, Dave Ulrich, Jack Zenger, and Norm Smallwood)  For this reason, Partnership is one of Accordant’s #5StarUX core values.

“Customer partnership is a shared journey to create a future for both parties that is better than either could have developed alone.” There is no doubt that the customer is the foundation of an organization’s success. In today’s turbulent times of rapid and chaotic change, “no force is more grounding and stabilizing than a partnership with customers.” (The 80/20 Principle, Richard Koch)

According to the author of Slow Down, Sell Faster, Kevin Davis,  “A strategic partner helps a company “see the future faster, and in a new and different way.” As your strategic partner, it is our goal to be in it with you, help to mutually develop solutions, know and understand your business goals then turn our knowledge into action on your behalf. You can be confident in the fact that as your strategic partner, we will not attempt a one-size-fits-all approach. Together we will chart your long-term future and focus on transformation, not transactions. Together, we will navigate unexpected currents and course-correct when industry dynamics shift. We will open new doors and help you meet your business challenges.

Again thank you for your partnership.  We wish you and yours a very Happy Thanksgiving.  May the joy of the holidays extend to you and your family now and throughout the coming year.

Catering to Your Needs with Best-of-Breed Technology

Tim Tyler, Founder/President Accordant Technology

“We believe happy users make successful companies.”

Positioned as a leader with extreme focus, Accordant is a team of technologists who constantly research and innovate. It is a rapidly growing IT consulting firm located in Brentwood, Tennessee, USA.

Accordant was founded in the year 2013 as a result of identifying a huge gap in the virtualization and cloud solutions market.

Accordant began its journey to identify technologies that benefit clients and give them a 5 Star User Experience throughout their organization regardless of location. They had identified a niche in virtual desktop infrastructure solutions (VDI). Many enterprises consider VDI but were not exposed to a lot of options. There is a lack trueVDI specialized consulting firms in the marketplace. In the past three years, the company has found its place at the top in the field of virtualization and cloud technologies.

Products offered
The benefit to the client is that the company has vetted the technologies and identified a best-of-breed technology stack to deliver the absolute best user experience.  Accordant listens to understand the client’s needs and aligns with the manufacturers to deliver and support the solutions. The products offered include:

  • Citrix Systems
  • RES Software
  • Carbon Black End Point  Security
  • Tintri Storage/ with Cisco UCS Compute
  • VMTurbo – Application  Performance

Service offerings

  • Consulting – Getting reliable results from a technology solution requires in-depth planning, installation and management. Accordant’s team of IT experts understand every aspect of Virtualization, Application Delivery, Mobility and Hosting – from planning to project management, installation, testing, implementation and training.
  • Systems Integration – Architecting, Designing, Documenting, Installing, Testing and Training within technology platforms can cause nightmares for even the most seasoned IT professional. Accordant Technology, Inc. provides these valuable services to clients.
  •  Support – The quality and performance of your technology can be vastly improved with the company’s technology audits. They work together with your in-house teams, analyze your IT infrastructure in order to identify opportunities to save money and be more efficient.
  • Fulfillment – The experienced resources at Accordant can help you acquire the technology you need to reach your business objectives within a budget that works for you. The company offers License Fulfillment, Staff Augmentation, Asset Lifecycle Management, Application Maintenance, and Thin Client and Implementation.

Happy consumers
Accordant creates an awesome experience for its customers which has allowed them to rapidly build and maintain a group of happy and satisfied clients. The company has been able to improve user performance; security and availability across the region while helping their clients save on IT infrastructure costs. They work with their clients to gain visibility into their structure, network and applications that guarantee the best user experience. The company strongly believes that “happy users make successful companies”and its technology helps secure that philosophy.

The company’s target markets are Healthcare, Banking and Legal. With focus, attention to detail,  responsiveness, and with the practice of doing the right things at the right time, Accordant provides services globally. It is however based in Brentwood, TN and primarily focuses on the South East region of the United States.

Clients speak
“The experience I have had with Accordant has been exceptional. As well as being responsive, the teams are competent, knowledgeable and their methods and processes are very efficient. Accordant brings tremendous value and I will continue to leverage their expertise.” Damon Tindall, CIO – Randa solutions

“After having continual problems with another VAR, I was connected to Tim with Accordant where I received personal service in rectifying some licensing issues I was dealing with. This company is hands on and will take ownership when they see opportunities to make it better for their customers. I highly recommend Accordant.” Jeff Condon, IT infrastructure Manager – LKQ Corporation

Present and future focus areas
Virtualization, application delivery, mobility, user experience and hosting are currently the core of the Accordant service offerings.

As for the future, “We will continue to focus on virtualization, mobility and cloud services. We also continue to evaluate providers in this space for best performance and value to our clients” said Tim Tyler, President.

Meet the Key Executives

Tim Tyler, Founder/President – Tim has over 18 years of business development and executive management experience. He is actively involved in the IT community and is decisive and committed to his clients and his team. Tim is married, lives in Franklin and is an avid boater, triathlete, golfer, and blues musician.

Shawn Sloan, Executive Vice President – Shawn has over 16 years of enterprise IT experience as a senior architect and consultant. Shawn’s experience includes depth in Data Center, Virtualization and Application Delivery as well as extensive knowledge Microsoft and Infrastructure. A native of Murfreesboro, Shawn is married with one son.

“Our Promise: To do the Right Things…Right. And, to Communicate – Follow Up – Follow Through.”