The Rise of the Mobile Workforce: Are You Ready?

When it comes to workplace transformation, Citrix estimates that the number of companies enabling a mobile workforce will rise to 70% by the year 2020. Don’t get left behind in the race for digital transformation! Provide a simple, secure workspace for everyone on your team the right business technology, consulting, systems integration, and support.

Simplicity
Employees and remote team members need to be able to access critical documents and resources from any device, at any time. The virtualization and cloud solutions market is bustling with options, but only a select few allow for true flexibility for mobile workforces while protecting sensitive business information.

Implementing VDI and cloud solutions does not begin with planning and end with implementation. A 5 Star user experience with virtual workspaces and cloud solutions includes support, fulfillment, and customer satisfaction. When considering options for mobile workforce solutions, keep these processes in mind and ensure that you’re working with a team who understands the importance of access during these critical business periods:

  • Employee or Freelancer On-Boarding
  • Role and Title Changes
  • Off-Boarding or Project Removal

New employees should be able to be productive from day one without a significant investment from the IT team, and securing company or project information should be as easy as flipping a switch upon separation of an employee or the finalization of a project.

When selecting an enterprise VDI consultant, make sure they work with only the best-of-breed technology solutions, complete with support and service.

Security
When considering a virtualization platform, security safeguards becomes a priority. Each new device and each new team member has the potential to weaken the perimeter as the cybersecurity threats expand. With so many devices and people accessing the network, the strategies to mitigate these risks must be in place from the beginning.

Secure application access management is critical for your organization, and malware is no longer a distant threat, with ransomware reigning supreme with phishing attacks and malicious document attacks. WannaCry and Petya attacks brought malware into the headlines, making cybersecurity a priority for today’s CIO and IT teams.

Policies are the key to security within your organization’s mobile workforce platform. An experienced virtualization expert can help you set up policies and guidelines in all of the following areas:

  • Device Policies: Define the make, model, and approved operating systems
  • Access: The team members who will be given access to remote workplace options
  • Compliance: Requirements and actions if violations occur
  • Security: Define applications and data for company monitoring purposes

Managing Storage
Along with proactively managing cybersecurity threats, today’s enterprise organization must also consider secure storage and backup options. Physical, in-house data storage centers are on the decline, as many organizations are turning to the cloud to house data. The cost of archiving all of this data in-house is becoming prohibitive, as it requires significant investments in hardware and software and time investments from the IT team.Cloud hosting and virtual servers are the primary sources of storage for virtualization platforms. In addition to files, these hosting options also give organizations access to memory and network bandwidth and connectivity to remote applications.

When implementing a new VDI solution, it’s important to ask about updates and bug fixes. Lack of proper support and maintenance can lead to network vulnerabilities, but the right IT consulting team will have support and maintenance processes in place.

In summary, when considering a platform to support a modern, mobile workforce, make sure your IT consulting team addresses simplicity, security, and storage.

The Life Cycle of an Employee

The Life Cycle of an Employee
Employees all follow a similar life cycle, some longer than others, but none are unique. Employees are hired, their access changes over their tenure, and then they leave your company. In each of those three phases, technology and access is given to each of your employees, and Accordant makes this an easy process for companies both large and small by utilizing RES Software. Let’s look at the Life Cycle of an Employee.

On-Boarding:
An employee is hired and they are given the tools to successfully complete their daily tasks. That includes phones, tablets and laptops, as well as access to applications that are housed on their computers or dashboards in the cloud.

Access Management:
During an employee’s time with a company, they are often given new responsibilities and even new roles, and with every change comes the need for new access. With RES software, Accordant can manage secure access to approved applications and services by leveraging profile management and IT automation to identify the user and their context, and allow them to request and consume IT services on-demand.

Off-Boarding:
When an employee leaves a company, the need to take away access to data, secure information and systems, as well as devices, is often needed quickly. Accordant can take away access and keep your company information secure with RES Software almost immediately.

DO YOU HAVE A BYOD POLICY?

Offices employing a BYOD (Bring Your Own Device) approach are on the rise. Companies can cut down on the cost of providing laptops and mobile devices by just making the personal devices of employees work-friendly, allowing access to company networks and information remotely. Employees gain greater flexibility with how and where they work. Here are a few benefits and concerns regarding BYOD policies.
BYOD PROS
Saving Money on Devices and Hardware
Employees may prefer to use their personal devices for familiarity and ease of use. A pro for companies is the cost savings that come with not purchasing numerous devices and other equipment like laptops and tablets. Your more tech-savvy workers who frequently purchase the latest smartphone and tablet technologies won’t feel like they’re held back by office distributed devices they might consider out-of-date.
Flexibility
The most obvious benefit a BYOD approach is increased flexibility, for both employee and employer. When employees can perform company tasks remotely, their overall productivity can improve. This flexibility also tends to yield greater job satisfaction (and better work/life balance), as workers feel less tied to their desks.

BYOD CONCERNS (When You Need Professional IT Services)

Security
Offices have sensitive information that requires protection, such as financial information, HR records, confidential legal documents, and client lists. An employee working remotely might compromise this data by carelessly using an unsecured network or participating in file sharing networks. A professional IT Service Provider can help keep your data safe.
Device Loss
When an employee loses a device containing company information (which could be sensitive), this poses a security risk for the company — particularly if the device is stolen). It is important that all devices, company or employee owned, that house your companies information, must be kept safe. This is entirely possible by adding such security measures with fingerprint access and regularly updated passcodes.
Employee Privacy Issues
Companies want to monitor data on devices so that security issues do not arise. Employees want to use their own devices without feeling like they’re being monitored. They may not trust employers with access to their personal data and correspondences (pictures, texts, etc), worrying that personal information will be used against them.
Get your Legal Ducks in a Row
If you do go with a BYOD approach at the office, just make sure you have a sound BYOD policy. Ensure that your employees are well-informed about privacy issues and the security of company information. Be sure and review the latest in legal issues surrounding BYOD, security and privacy.

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